Support
Frequently asked questions about purchases, downloads, and using our products.
How do I download my purchase?
After completing your purchase, you will receive an email with a download link. You can also access your downloads from your account page at any time. If you purchased as a guest, check the email you provided at checkout.
After completing your purchase, you will receive an email with a download link. You can also access your downloads from your account page at any time. If you purchased as a guest, check the email you provided at checkout.
We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All transactions are encrypted and processed securely by Stripe.
Due to the digital nature of our products, all sales are final. If you experience any issues with your purchase, please contact our support team and we will do our best to resolve the issue.
Please check your spam or junk folder first. If you still cannot find the email, contact us at eng@internet.dev with your order details and we will resend the download link promptly.
File formats vary by product. Most design assets include source files in formats such as PSD, AI, Figma, or SVG. Font files are typically provided in OTF and TTF formats. Each product listing specifies the included file formats.
Yes, all purchased products come with a commercial license that allows use in both personal and commercial projects. Please review our License page for full details on permitted usage and restrictions.
Yes, we offer volume discounts for teams and agencies. Please contact us at eng@internet.dev with details about your needs and we will provide a custom quote.
You can reach our support team by emailing eng@internet.dev. We typically respond within 1 - 2 business days during business days. For urgent issues, please include your order number in the subject line.
Yes, all future updates to the product you purchased are included at no additional cost. You will receive an email notification when updates are available, and you can download the latest version from your account.
No, purchased files are licensed to a single user or entity. Sharing, redistributing, or reselling the files is not permitted under our license terms. Each team member who needs access should have their own license.